To our valued Homeowners, Guests, and Partners,
The COVID-19 pandemic is an unprecedented challenge that we at Tamarack Homes are monitoring very closely. Due to this ongoing and fluid situation, all Tamarack Homes sales centres, model homes, and the Tamarack Homes Design Centre are closed to the public until further notice. We are currently following all guidelines published by Ottawa Public Health to protect the health and safety of our employees, homeowners, partners, and other guests. Our goal is to continue to provide the quality of service that our homeowners expect, while ensuring our employees are healthy, safe, and have continued job security during these trying times. Below is some information regarding how we are addressing this situation. For more information, please get in touch with us by telephone or email (all contact information is available on our website).
Tamarack Construction Sites
While our sites remain operational for the time being, we have put in place heightened hygiene and cleanliness standards in order to protect our employees and subcontractors. As per the Ottawa Public Health guidelines, our staff are observing physical distancing, increased handwashing, and disinfecting all surfaces regularly. If you have questions regarding your home that is currently under construction, please contact your customer service representative.
While our physical offices are closed to the public to help reduce the spread of COVID-19, our staff are working remotely and are available through telephone and email. We remain committed to serving our homeowners and the public while adhering to the health and safety guidelines published by Ottawa Public Health.
During this time of difficulty, supporting our local community has never been more important. Tamarack Homes and the Taggart Parkes Foundation are proud to be actively supporting local charities including the Ottawa Food Bank and the Youth Services Bureau through financial donations to help meet the increased need for these services during the COVID-19 pandemic.
We appreciate your understanding, patience, and cooperation at this time. This situation is evolving rapidly, and we will be doing everything within our power to ensure the health and safety of our employees and our homeowners. We would like to thank our dedicated employees and assure them that their efforts and continued dedication are greatly appreciated during this uncertain time.
Follow these good maintenance practices and inspect your new home on a regular basis to avoid problems.
Check smoke and carbon monoxide detectors to ensure they are working. Replace batteries in battery-powered units. Clean or replace filters in HRV, furnace, hoodfan, etc. (do monthly or as needed) Turn off and clean humidifier and close humidifier damper, if you have a humidifier. Ensure air conditioner is ready for use. Close air supply vents to basement to direct cooler air to upper levels of house. Adjust thermostat to summer mode, if you have an air conditioner. Set temperature to 23°C or warmer when heat is no longer needed. Keep furnace fan on if you do not have an air conditioner (set temperature to 15°C to keep it from heating during the summer). Run the fan at all times to provide ventilation to the house. Use a dehumidifier in basement (connect directly to drain) to remove excess moisture from new construction materials. Ensure indoor air vents (HRV & forced air furnace supplies & returns) are clean and not blocked by dust, furnishings, drapes, etc. Turn off pilot light for gas fireplace and clean glazing. Follow instructions in fireplace manual. Know your plumbing. Learn how to shut off the water and where your pipes are located. Inspect for any signs of plumbing problems. Clean windows, screens and hardware. Ensure windows operate smoothly. Vacuum rear of refrigerator and freezer to improve operating efficiency. Clean drip pans. Ensure sump pump (if you have one) is ready to operate when needed. Make sure discharge pipe is connected and directs water away from foundation. Lubricate garage overhead door track, rollers and hinges. Inspect to ensure operating correctly.
Check exterior surfaces of home (including roof and flashings) for items damaged or loosened by winter weather or animals; repair as needed. Clear debris from swales, drainage ditches and culverts; ensure melting snow can run off property. Clean winter debris from eavestrough. Check that eavestrough and downspout joints are secure and ensure water flows away from foundation (at least one metre). Ensure roof louvers, vents and soffits are not blocked. Ventilation is a critical factor in roof durability – air must be able to move through the attic. Check for damaged areas, nests, trees or vines blocking openings, etc. Inspect exterior fixtures, such as lights and satellite dishes, to ensure securely anchored. Ensure gas meter is not blocked by debris, vegetation, snow, etc. Remove any debris from window wells. Check for ground settling at foundation. You may need to build up landscaping to ensure rainwater flows away from your foundation wall. Check exterior steps and readjust, if settled or unstable. Ensure outdoor air vents (exhausts, intakes, dryer, HRV, forced air furnace) are not blocked by debris, vegetation, snow, etc. Remove winter cover from outside air conditioning unit and clean debris from coils. Close bleeder nut and open valve to outside hose connection (hose bib) after danger of last frost. Fertilize young trees and begin spring landscape maintenance. Remove protective shrouds from delicate plants and shrubs. Apply lawn seed to bare patches.