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Home Inspector

Job Title: Home Inspector

Reports to: Service Manager

Location: 3187 Albion Road, Ottawa, Ontario

Work Description

The Home Inspector has a role in the overall delivery of Tamarack’s customer service process. The performance of the duties must ensure a quality approach to all colleagues, customers, and trade partners. All responsibilities must be performed in a manner consistent with the Tamarack vision, mission, and must comply with all company policies and procedures.

Major Responsibilities:

Site Inspector

  • Works with the Service Manager, Customer Care Reps and Site Staff on all Tamarack Development sites
  • Conducts a series of inspections on all homes before and after occupancy for the duration of the warranty period
  • Provides education and guidance to customers on industry standards, warranty coverage, warranty repairs, system functions and home maintenance
  • Ensure compliance with Industry standards, Tamarack’s standards and Tarion’s Construction Performance Guidelines
  • Assesses all customer requests for warranty repairs
  • Documents warranted deficiencies and creates work orders and schedules repair dates
  • Provide detailed reports of identified problems, what repairs should be made.
  • Create work orders that are well articulated and clear and accurate
  • Perform other related duties as assigned which are in keeping with the terms of this position

Statement of Qualifications:

Knowledge, Skills and Abilities:

  • Extensive knowledge of home building industry, and energy star building practices.
  • Knowledge of the Ontario Building Code and the Tarion Construction Performance Guidelines
  • Minimum 5 years’ experience in construction.
  • Strong customer service skills in dealing with homeowners.
  • Good communications skills- especially verbal.
  • Good knowledge of Windows, Adobe, Microsoft Outlook
  • Ability to coordinate several simultaneous tasks while maintaining a positive attitude and flexible work style.
  • Good organizational skills with ability to get things done according to timelines
  • Self-motivated with ability to work well independently, and a willingness to learn

Physical/Sensory Effort/Work Environment

  • Standing, walking, speaking for long periods of time
  • Ability to climb ladder to access roof tops and attic spaces
  • Ability to move around inside attic areas, with minimal space
  • Ability to work efficiently with a variety of computer applications
  • Unexpected overtime may be required on occasion.
  • Exposure to extreme weather and the elements. Working outdoors to inspect the exterior of the house and property.






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