To our valued Homeowners, Guests, and Partners,
The COVID-19 pandemic is an unprecedented challenge that we at Tamarack Homes are monitoring very closely. Due to this ongoing and fluid situation, all Tamarack Homes sales centres, model homes, and the Tamarack Homes Design Centre are closed to the public until further notice. We are currently following all guidelines published by Ottawa Public Health to protect the health and safety of our employees, homeowners, partners, and other guests. Our goal is to continue to provide the quality of service that our homeowners expect, while ensuring our employees are healthy, safe, and have continued job security during these trying times. Below is some information regarding how we are addressing this situation. For more information, please get in touch with us by telephone or email (all contact information is available on our website).
Tamarack Construction Sites
While our sites remain operational for the time being, we have put in place heightened hygiene and cleanliness standards in order to protect our employees and subcontractors. As per the Ottawa Public Health guidelines, our staff are observing physical distancing, increased handwashing, and disinfecting all surfaces regularly. If you have questions regarding your home that is currently under construction, please contact your customer service representative.
While our physical offices are closed to the public to help reduce the spread of COVID-19, our staff are working remotely and are available through telephone and email. We remain committed to serving our homeowners and the public while adhering to the health and safety guidelines published by Ottawa Public Health.
During this time of difficulty, supporting our local community has never been more important. Tamarack Homes and the Taggart Parkes Foundation are proud to be actively supporting local charities including the Ottawa Food Bank and the Youth Services Bureau through financial donations to help meet the increased need for these services during the COVID-19 pandemic.
We appreciate your understanding, patience, and cooperation at this time. This situation is evolving rapidly, and we will be doing everything within our power to ensure the health and safety of our employees and our homeowners. We would like to thank our dedicated employees and assure them that their efforts and continued dedication are greatly appreciated during this uncertain time.
Follow these good maintenance practices and inspect your new home on a regular basis to avoid problems.
Air Conditioner: Turn off air conditioner at switch or breaker. Air Filters: Clean or replace air filters in HRV, furnace, hoodfan (do monthly or as needed) Alarms: Test smoke and carbon monoxide detectors to ensure they are working. Replace batteries in battery-powered units. Attic: Check attic for displaced insulation and rake level as needed Dehumidifier: If necessary, set your dehumidifier to maintain the RH below 50% in the basement. Hose Bibs: Know your plumbing. Properly close the water valves for all outside hose bibs. The valves are located in the basement. Bleed the lines to prevent freezing. Windows: Clean windows, screens and hardware. Ensure window sashes make contact to the weatherstrip and the latches are locked. Remove screens from windows. Allow inside air to flow across the face of windows, reducing the potential for condensation. Thermostat: Switch it to ‘heat’ mode. Set the fan to ‘on’ mode for better air circulation throughout the house. Program it to a comfortable temperature. Most homeowners find that 24°C will provide comfort in all areas of the house.
Air Conditioner: Clean outside air conditioning unit and install winter cover. Attic Vents: Ensure roof louvers, vents and soffits are not blocked. Ventilation is a critical factor in roof durability – air must be able to move through the attic. Check for damaged areas, nests, trees or vines blocking openings, etc. Concrete Floors: Consider applying a good quality concrete sealer to avoid winter erosion of concrete surfaces. Eavestroughs: Clean summer debris and leaves from eavestrough. Check that eavestrough and downspout joints are secure and ensure water flows away from foundation (at least one metre). Consider installing heat cables in areas that are prone to ice build up. Grass: Apply lawn seed to bare patches in late August. Apply winter fertilizer. Cut grasses in swales and drainage ditches to facilitate run off. Hose Bibs: Winterize outside hose connection (hose bib) before danger of frost. Close valve in the basement, then open outside valve. Go back in the basement and open small bleeder nut on the side of the valve. Leave both the outside valve and the inside bleeder nut in the “open” position all winter. Meters: Ensure gas & hydro meters are not blocked by debris, vegetation, etc. Plantings: Prepare your plants, shrubs, trees and gardens for winter. Cut and remove dead branches. Protect delicate items with protective shrouds. Wall Vents: Ensure outdoor air vents (exhausts, intakes, dryer, HRV, furnace, hot water, hood fan) are not blocked by debris, vegetation, nests, etc. Window Wells: Remove debris, leaves, garden hoses from window wells to allow for proper drainage.